Terms & Conditions
Service Scope & Client Responsibilities
By engaging with ESP Marketing, you agree to the scope of work defined at the time of onboarding. All services, including advertising, content creation, website development, and consultations, are provided based on the brief and timelines discussed prior to initiation. You are responsible for providing necessary information, access, and approvals in a timely manner to avoid delays.
Failure to deliver required materials, feedback, or access on your part may result in project delays or forfeited milestones without financial adjustment.
Payments, Commitments & Delivery
All payments must be made in full before services begin unless otherwise agreed in writing. Our pricing reflects the resources, tools, and strategic efforts committed upfront by our team. Delivery timelines may vary based on scope, client responsiveness, and platform limitations.
Due to the nature of digital marketing and service-based execution, all payments made to ESP Marketing are final. We do not issue refunds once work has begun, whether partial or full. Continued engagement after payment constitutes full agreement with this clause.
Intellectual Property & Limitation of Liability
All custom content, designs, campaigns, and deliverables produced during your service period are the property of ESP Marketing until full payment is received. After that, you may use the assets for your business as agreed. We will be able to use the work produced as showcase material. You may not reuse or resell ESP materials outside the scope of the project.
While we commit to delivering work to the best of our ability, ESP Marketing is not liable for indirect losses, ad performance variations, or platform-related disruptions beyond our control. We reserve the right to refuse service to anyone who breaches the spirit or terms of this agreement.
AI Usage
ESP Marketing incorporates artificial intelligence tools as part of our service delivery process. These tools assist across areas including content production, website development, and advertising performance analysis. AI is used to enhance the quality, efficiency, and effectiveness of our work, not to replace the professional judgment and oversight that defines our standards.
All AI-assisted work is subject to continuous human review, intervention, and approval before it reaches any client or goes live in any capacity. Our team remains responsible for every deliverable we produce.
The AI tools we use are legally compliant, commercially licensed, and sourced from reputable providers. Their use aligns with applicable laws and industry best practices. AI functions as a supporting instrument within our workflows, one of many tools our team uses to deliver better outcomes. It is not the foundation of our business, and no client work is produced or published on the basis of AI output alone.
By engaging ESP Marketing's services, clients acknowledge and accept that AI tools may be used as part of the work process in the manner described above.